Our technical support initiatives were put together to ensure that you get your questions answered quickly, and concisely. Odyssey Software's support department is staffed by engineers and technicians who are experts in supporting Athena, AppCenter, and our other developer software products, and are actively involved with product testing and validation. This ensures that you are dealing with professionals that know every aspect of our products and not just someone reading from a manual. We include 60 days support on all of our products, as well as the option of purchasing annual support as part of the Odyssey Software Support and Maintenance program.
For those that are in the process of evaluating our products, we also offer live pre-sales technical support whenever possible.
Odyssey Software Support and Maintenance Subscriptions
If you are an existing customer, or are in the process of purchasing licenses of Odyssey Software's products, then you should seriously consider purchasing the Maintenance and Support Subscription along with your product license. Available during or after time of purchase, our outstanding support and maintenance programs give you tremendous value with the support and upgrade benefits you need throughout the year.
With the program you get:
- Full live technical support throughout the year (12 month period).
- Product updates throughout the year (12 month period).
If you are interested in purchasing, please contact our sales department at +1 (585) 214-2409 (option 2) or at sales@odysseysoftware.com.
For those that are in the process of evaluating our products, we also offer live pre-sales technical support whenever possible.
Mobilizing Enterprises Worldwide
Odyssey Software delivers enabling technology: mobile and wireless application infrastructure and application development tools that you need for fast and effective mobile enterprise application development and deployment. Rather than rely on limited browser-based or proprietary platform technologies – which have failed to deliver effective interaction with enterprise data for mobile and wireless applications – developers can now implement powerful distributed enterprise applications with true interoperability among a wide range of mobile, desktop, and server-class platforms.
The variety of enterprise data stores, operating systems, wireless connectivity issues, and the wide range of mobile device and server choices, makes managing and developing effective mobile applications a major challenge. Our products provide an integrated set of tools and infrastructure to Mobilize Your Enterprise™.
ViaXML™ is a mobile and wireless application infrastructure that enables web services (which provide access to data, business logic, knowledge, and application components) to be exposed and called over the Internet and corporate intranet using open Internet standards – XML, HTTP and HTTPS.
CEfusion™ is a set of powerful mobile and wireless application data access infrastructure for rapidly building and deploying rich mobile enterprise applications. CEfusion extends the core Windows DNA data access technologies — ADO (ActiveX Data Objects), MTS (Microsoft Transaction Services), and MSMQ (Microsoft Message Queuing) — to the mobile application environment.
For more information and a free evaluation license for each product, click on the individual product links or contact our sales support team by email: info@odysseysoftware.com or phone: (585) 214-2409 extension 201.